Using artificial intelligence to build cultural intelligence
Using artificial intelligence to build cultural intelligence
Using artificial intelligence to build cultural intelligence
April 4, 2022
By Lauren Fitzpatrick Shanks
Summary
Lauren Fitzpatrick Shanks* discusses how to leverage games and AI to maximize cultural intelligence in the workplace.
Many of today's top companies are now turning to games and artificial intelligence, which can elevate the human experience and maximize cultural intelligence in the workplace.
You're probably thinking, how do we get employees comfortable with becoming more culturally intelligent and able to self recognise the areas where they need development? In one word: games.
In the New York Times article Why Do People Love Games? Sam Von Ehren explains how game rules disarm us.
Competitive games that award points based on how open, honest and vulnerable you're being are helping people self-reflect, recognise where development is needed, improve their interpersonal skills and maximize their cultural intelligence in the workplace.
Games can help us realise areas where we need development, but what about the training and resources?
We can use games to collect impact data in some of the most difficult to measure areas, including cultural intelligence, engagement, team dynamics, innovation, and job satisfaction.
Reference
Fitzpatrick Shanks, L. (2022, April 04). Using artificial intelligence to build cultural intelligence. Retrieved April 11, 2022, from https://psnews.com.au/2022/04/04/using-artificial-intelligence-to-build-cultural-intelligence/