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From virtual assistants to gamification, how ecommerce is using tech for training and development

As ecommerce companies try to cater to this growth, they are also attempting to create work conditions that make it easier to attract, train, and retain skilled workers. App-based learning platforms are being used for activities, such as new-hire orientation, continuous learning such as refresher courses to address knowledge gaps, on-demand learning, and performance-enhancement training.

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