5 Benefits of Gamification
5 Benefits of Gamification
February15,2022
By Jack Martin
Summary
Gamification is the use of game elements and other engaging mechanisms in training that motivate and challenge participants to take action and make decisions.
Gamification promotes better involvement in effective staff training, helps participants to absorb and assimilate information more easily and to reinforce the skills they have learned.
The gamification approach to learning works because the participants themselves see their own changes and growth.
Gamification is the use of game elements and other engaging mechanisms in training that motivate and challenge.
Gamification is a resource that is increasingly being used in the classroom.
US-based virtual call centre company LiveOps has been able to reduce call times by 15%, increase sales volumes by 8% on average, and increase customer satisfaction by 9%. Gamification tools are not designed to motivate passive disengaged employees.
The German company SAP, one of the world's most famous software producers, has introduced gamification elements into SCN, SAP's professional social network, which is something of a link between partners, customers and company staff.
Reference
Martin, J. (2022, February 15). 5 benefits of Gamification. Retrieved March 7, 2022, from https://ohionewstime.com/5-benefits-of-gamification/336195/